Custom Lights, LLC, henceforth known as “CONTRACTOR,” agrees to perform the agreed-upon Holiday Light Installation and/or Removal for each customer, henceforth known as “CLIENT.” The information in this agreement shall govern and prevail in any unforeseen circumstances and will act as a guide for both CLIENT and CONTRACTOR.

 

Terms and Conditions

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Key/Index:

1. Scope of Services
   Describes the services provided by the CONTRACTOR.

2. Manufacturer Warranties
   Details manufacturer warranties for installed products.

3. CONTRACTOR Warranties
   Outlines CONTRACTOR’s warranty offerings, including the lifetime warranty for architectural lighting.

4. Maintenance and Service Agreements
   Explains the coverage and terms of the service agreements.

5. Payment Terms
   Defines payment responsibilities and terms.

6. Cancellation and Refund Policy
   Covers cancellation procedures, refunds, and restocking fees.

7. Limitation of Liability
   Limits CONTRACTOR’s liability for damages during installation and external events.

8. HOA Compliance
   Describes CLIENT responsibilities in HOA-regulated areas.

9. Governing Law
   Specifies the jurisdiction governing this agreement.

10. Amendments

      Outlines the CONTRACTOR’s right to modify the terms and conditions with prior written notice to the CLIENT.

 

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1. Scope of Services
The CLIENT agrees to hire Custom Lights, LLC (hereinafter referred to as CONTRACTOR) to install and maintain permanent low-voltage outdoor lighting, including but not limited to landscape lighting, café lighting, cage lighting, and architectural lighting.

 

2. Manufacturer Warranties
Lighting products supplied by CONTRACTOR typically include manufacturer warranties ranging from 5 to 10 years, depending on the product type. Warranty details will be provided to CLIENT upon installation.

 

3. CONTRACTOR Warranties
For permanent architectural lighting, CONTRACTOR offers a lifetime warranty, contingent upon CLIENT’s enrollment in the Architectural Lighting Service Agreement. This warranty covers manufacturing defects and faulty workmanship but excludes wear and tear, misuse, and damage from external factors.

 

4. Maintenance and Service Agreements
All lighting solutions are designed for long-term use but require regular maintenance to stay functional and up to date. CONTRACTOR provides service agreements for routine maintenance:

• Architectural Lighting: $0.75/foot for first-floor installations and $1.50/foot for second-floor installations, billed quarterly, in most cases.

• Landscape Lighting: $6.00 per fixture, billed quarterly, in most cases.

Service agreements include inspections, adjustments, and repairs of lighting fixtures to ensure optimal performance. The agreement covers the maintenance and replacement of materials as needed, but any labor required to complete repairs may be billed separately. Should the cost of maintenance, repairs, or replacements exceed the agreed-upon service price, CLIENT will be billed for the excess amount. CONTRACTOR will notify CLIENT in advance of any additional costs before proceeding with the service.

Manufacturer warranties typically exclude damages caused by lightning strikes or other Acts of God. Repairs related to such events will not be covered by the service agreement and may incur additional charges for materials and labor.

 

5. Payment Terms
CLIENT agrees to pay CONTRACTOR according to the agreed-upon quote and any ongoing service agreements. Payment terms will be outlined in the invoice, and failure to make timely payments may result in service suspension or cancellation.

 

6. Cancellation and Refund Policy
CLIENT may cancel any service agreement with a written 30-day notice. Refunds for any prepaid services will be prorated. No refunds will be issued for custom products or services once installation has commenced.

 

7. Limitation of Liability
CONTRACTOR will not be held liable for any damages caused by improper use, unauthorized modifications, or events outside its control, including but not limited to natural disasters, Acts of God, extreme weather conditions, lightning strikes, vandalism, or power surges.

Additionally, CONTRACTOR is not responsible for any incidental or consequential damages that may occur to CLIENT’s property during the installation, maintenance, or removal of lighting systems. While CONTRACTOR takes every precaution to avoid damage, CLIENT acknowledges the possibility of minor damage to structures, landscaping, or other property during installation and agrees that CONTRACTOR will not be liable for repair or replacement costs in such instances. CLIENT assumes all risks associated with these potential damages.

 

8. HOA Compliance
It is the responsibility of the CLIENT to ensure that any lighting installation complies with the rules and regulations of their Homeowners Association (HOA). CONTRACTOR will not be held liable for any violations, fines, or penalties incurred due to the installation of lighting systems without prior HOA approval. CLIENT assumes full responsibility for obtaining necessary permissions before the installation. If the installation is found to be in violation of HOA regulations, CONTRACTOR will not issue refunds or be responsible for removal costs.

 

9. Governing Law
This agreement will be governed by the laws of the State of Florida, and any disputes will be resolved in the jurisdiction of the CLIENT’s residence.

 

10. Amendments
CONTRACTOR reserves the right to modify these terms and conditions with written notice to CLIENT.

 

 

Please contact our main office to file a support claim or for any inquiries. Calls, texts, and emails will be returned within 24-48 hours.                              

Email: holly@customlightstampa.com                      

Cell: 813-703-5529