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Terms and Conditions for Govee Lights Installation

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These Terms and Conditions ("Agreement") are entered into by and between Custom Lights, LLC ("Contractor") and the Client ("Client"). By engaging Custom Lights, LLC for the installation of Govee Lights, the Client agrees to the following terms and conditions:

 

Table of Contents

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  1. Client and Contractor Responsibilities

  2. Fees and Payments

  3. Scope of Work

  4. Photo Authorization

  5. Privacy Agreement

  6. Contact

 

1.Client and Contractor Responsibilities

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  • Post-Installation Responsibility: Once the installation is complete and our team leaves the property, all responsibility for the Govee lights and their operation falls on the client.

  • Non-Liability for Equipment Functionality: Custom Lights, LLC is not responsible for the lights failing to work, including any power failures, issues with Wi-Fi connectivity, or equipment malfunction.

  • Installation Location: Custom Lights, LLC is not responsible if the lights should fall from their installed location after we have completed the job.

  • Power Routing: Custom Lights, LLC is not liable for the routing of power through the garage or into the soffit. It is the client’s responsibility to ensure that power routing is safe and functional.

  • Non-Liability for Damages: Custom Lights, LLC is not responsible or liable for any damages that may occur during or after the installation of the Govee lights.

  • Maintenance: After the installation is complete, all maintenance, repairs, or troubleshooting of the Govee lights are the sole responsibility of the Client. Custom Lights, LLC is available to assist with these issues upon request; however, this service is not covered under any warranty and will be billed separately through a new service ticket.

 

2. Fees and Payments

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2.1 Payment Terms

  • Accepted Payment Methods: Cash, Check, Credit Card (4% fee applied), ACH Payment.

  • Deposit & Final Payment: A 50% deposit is required to secure installation. The final amount is due at the time of installation.

2.2 Fees

  • Declined Payments: A $50.00 processing fee will be applied if a payment is declined, reversed or a check is returned.

 

3. Scope of Work

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3.1 The Scope of Work is contained in the Invoice and outlines the work that is to be performed.

  • Client Responsibility: It is the CLIENT's responsibility to thoroughly review the Scope of Work. Failure to do so may result in outcomes that do not meet expectations.

3.2 Additional Work:

  • Any additional work requested during the installation that is not included in the original Scope of Work, can be added and will incur an additional labor expense.

 

4. Photo Authorization

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  • CLIENT agrees and authorizes CONTRACTOR to use any photos and videos taken in advertising and business-related materials.

 

5. Privacy Agreement

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  • Information Collection: Custom Lights, LLC collects personal information from the Client, such as name, address, contact details, and payment information, to provide services.

  • Use and Protection: The information is used only for service-related purposes. Custom Lights, LLC takes steps to protect this information but cannot guarantee complete security.

  • Information Sharing: Personal information is not shared with third parties, except as needed for service or as required by law.

 

6. Contact Us

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Please contact our main office to file a support claim or for any inquiries. Calls, texts, and emails will be returned within 24-48 hours.                              

Email: holly@customlightstampa.com                      

Cell: 813-703-5529

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